I dealt with Evo Technologies for our new centre opening setup on Apr 2007, during which time they have provided my business with excellent support Their work has been a major success factor for our Queen's Road Centre's operations, helping us to implement the CONTACT CTI console system with very tight installation schedule. The Contact Console system handles all the incoming calls effectively and works perfectly for my business.
I can confidently recommend Evo Technologies as a solid and reliable supplier, and experts in their field.
Looking for a new way to manage the ever growing and evolving demand of reservation scheduling, Metro Offices turned to Evo Technologies and their HostedSuite solution.
We have been nothing short of blown away by their creativity, turnaround and professionalism.
Both our staff and our clients are now enjoying a tailor made and dynamic system that is both intuitive and imaginative.
It's simple and user friendly while at the same time possessing what seem to be endless possibilities.
We can't thank them enough for what they've already done and can't wait to see what they're yet to do.
Global Prime Office Network has implemented Evo's Contact software in all of our locations. Switching to Evo was extremely easy and the customer support was exceptional throughout the transition.
This up to date software is a very cost effective solution for any office business center. It is evident that the Evo Technologies reception solution was developed by people who understand the needs of our industry.
The integrated features enable us to provide additional services to our clients therefore generating more revenue. It has increased our front desk efficiency and is so user friendly that anyone can use it and their service is exceptional!
My name is Mandi and I am a member of the Tech Support team for Davinci Office Suites.
We are a national company with multiple locations supporting over 1500 individual companies and clients.
The technology and support we get from Evo Technologies is unlike any support we have ever received. They are always available and willing to help. Their staff has a way of making you feel like you are their only client and therefore their top priority.
When we first joined up with Evo Technologies, they took the time to personally explain to me how the software worked and how to best utilize every aspect of the program. Now, they continue to train me and my staff on any and all new abilities the program obtains.
We never have to worry about not being able to understand the system. And any time I have questions, they are always there and available to help. My experiences with Evo have been nothing but pleasant. They have a remarkable staff with the highest quality of customer service.
I appreciate everything they have done for us here at Davinci. We look forward to many more great years with Evo.
Evo's Contact database software is one of the easiest and most accurate services we have used. I have managed BusinesSuites Turtle Creek for ten years and during that time we have used three different solutions to facilitate our telephone answering service. The ability to run so many different reports easily has made my life as the Manager a lot easier and our clients have really benefited from our ability to go back and look up a phone number for them. All of the "bells and whistles" in the latest version has truly enhanced the user friendliness of the software and has given the Receptionist the ability to have all of the information on a client available without having to cross-reference with any other program. The web-based system has given everyone the capability of database maintenance without having to send a message to the receptionist to modify or add a record. And the email sent to the customer when we put a caller into voice mail has been a real hit with the clients, particularly the virtual clients and those who travel frequently. All of that being said, it's the Customer Service quality that is unique in the software industry and, especially for us in the executive suite industry, the speed in which a request for assistance or information is handled is key to our success!
When it comes to a flexible, feature-rich call answering solution, Evo Technologies sets the standard. I have never worked with a company that listens and adapts to the needs of their clients as quickly as Evo Technologies does. Their product is exceptional and their service is outstanding. I wish all my vendors were as accommodating and dependable as Evo Technologies.
Meridian Business Centers has implemented EVO in several of our centers. We are extremely pleased with EVO Technologies. This technology plays a major part in training our staff and serving our clients more efficiently. I have received exceptional service and technical support.
Our migration to the Evo platform could not have been more seamless. With their weekend support we were able to move our eight locations to Evo with zero downtime. Monday came and went without a single support call. This is a testement to the stability and ease of use of the Evo Console. Making this move has made my job much easier.
While planning for a new business center, we evaluated three different PBX systems and with Evo Technologies' support, we verified that Contact was the only software solution that would work correctly with all three PBX's. I found the support at Evo Technologies to be exceptional. They enabled us to make the best telecommunications decision for our new center.
We found Contact to be very intuitive and when we opened the new center it proved its value when we were able to handle all calls from the old center for a few days while some technical problems were resolved. Training new staff on Contact has been a breeze and everyone likes the way they can handle calls more effectively. Evo Technologies has also proven that they are very interested in improving their product any way they can.
Evo Technologies has been most responsive to our needs. In this age with multiple vendors on a telecom project, EVO stands out with their level of professionalism, adaptability, and the ability to get back to you promptly.
Vision Offices has been a happy customer of Evo Technologies for 3 years and have found this company's product and personnel to be outstanding!! We have been very satisfied with our software and the service rates a 10 plus. Thank you
We have been running Evo Technology's software on our Option 11 switches at 5 different locations for over a year now and have been very pleased with the reliability and ease of use. Our receptionists can be trained to run the switch like pro's in just a few minutes. We have also found Evo's technical support to be superb. We plan on using this software on all our new locations.
Thanks for getting us up and running with Contact! My staff and I (and most importantly, my tenants!) have been extremely pleased with the product. It's enabled us to execute calls quicker and more efficiently, train new receptionists faster, and communicate with our tenants better. We've even added additional revenue streams such as tiered pricing for call screening vs. blind transfer, tracking calls answered, and voicemail to e-mail messaging. With the additional revenues, we've more than covered the subscription cost. Thanks again for a great package!
My experience with the products and services provided by Evo Technologies has been nothing but positive. I have worked with multiple organizations that have made the Evo Technologies reception solution their corporate standard and could not recommend any other application more highly.
We are in the business of helping our clients "Work Happy", so they can Achieve More… EVO Technologies supports our efforts with its user-friendly, multi-functional system. We can answer more client calls, capture and input important client data, manage conference room reservations, track miscellaneous revenue charges and even create reports that enable us to see the big picture - helping us manage our business more effectively. And, ultimately, this allows us the ability to service our clients better.
The benefits of being an EVO Technologies client are multiple; to have responsive and productive staff who support our telecommunications needs quickly and efficiently in a cost effective manner; to have quick and immediate access to their support staff provides convenience and flexibility to our employees; to be able to project a prestigious and professional image to clients; and many more. I would not hesitate to recommend EVO Technologies to anyone in the market for a telecommunications answering and administrative system.
Evo technologies Contact interface has made us a leader in our market. Our clients are impressed with our advanced technology and service we provide. This would not be possible without the support and excellent service that Evo technologies has provided Smiledog Remote Reception. I highly recommend Evo Technologies and their team. Excellent product, service and support.
Contact has exceeded our expectations and has greatly improved our customer service abilities, it's worth every penny!
As a new user, I must say with the prompt, effective and efficient service, I have so far experienced, I would definitely highly recommend your company to new and old clients. Thanks to all your staff and the fantastic service. All the best.